Frequently asked questions

Adults age 18+ with a developmental disorder and acceptable insurance or coverage are welcome to contact us for screening and next steps.

We provide supportive living services and daily living assistance. Specific clinical and medical services are coordinated with licensed providers as appropriate.

Tour timing depends on availability, but we aim to respond quickly and offer flexible call or in-person options.

Start with basic contact information, timeframe, broad support needs, and coverage type. Please do not submit private medical details through the form.

Supportive living is a residential home where adults live with staff support available around the clock. The focus is on daily life — routines, meals, life skills, and community participation — rather than clinical or skilled nursing care. Medical and clinical services are coordinated with the licensed providers already involved in a resident’s care.

Days follow a predictable rhythm: morning routines and personal care support, meals together, time for activities or community outings, and quiet time in the evening. Predictability lowers stress for many residents, and it helps staff notice quickly when something has changed.

Yes. We expect families to stay involved and we are used to working alongside case teams and support coordinators. Visits are arranged with us in advance so they fit the household routine and respect the privacy of everyone living in the home.

Regularly. Coordinators are welcome on tour calls and in placement conversations, and we are comfortable being one of several homes a team is comparing. We would rather be honest early about whether our environment fits the support level being described than push a placement that will not work.

Our home is in North Chesterfield, Virginia, and we work with families and coordinators across Chesterfield County, Richmond, Midlothian, and Colonial Heights. Placement is at our North Chesterfield home regardless of which area an inquiry comes from.

We review the inquiry, then contact you for a screening call to talk through timeframe, support level, and coverage. If it looks like a fit, we arrange a tour by phone or in person. After that, intake coordination and transition planning cover move-in details and who needs to be kept informed.

Acceptable insurance or coverage is required. Medicaid waiver, private pay, and other arrangements can be discussed, and final verification happens during intake screening rather than through the website. Please raise coverage questions on the screening call so we can give you an accurate answer.